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We are there 4U - every day

The main goal of support service is to ensure compliance with SLA (Service Level Agreement), and give our customers a good user experience.

T&E customer centre

Provides support, training and consulting services for Unit4 T&E product portfolio.

We work to ensure that our customers can
  • Be effective

  • Take full advantage of our products

  • Get fair, targeted and good treatment

Our work is focused and professional across various disciplines. Our customers know that if there is a need for help, then we will spare no efforts to provide them with our support either from our sales team or from R&D (Research and Development) department.

 

Do you have an issue which needs our support? 

The customer portal: Portal for registered super users
Email: [email protected]

If you are a super user, we recommend that you [contact the support service through our customer portal. Here, you will also be able to quickly find information about operating messages, status of different cases, tips and tricks, as well as help via FAQ.

If you send us an email, a case will automatically be created in our support system, and you will immediately receive a message with your case number. The case will be followed up by our support service, in accordance with the service agreement.

The customer centre can also be contacted by telephone +47 40 00 67 44 within normal office hours (08:00 - 16:00). Remember to have the case number ready when you call, so that we can help you more quickly.